This handbook is intended for those who rent or own one of Oak Park’s more than 10,000 housing units. The goal of the handbook is to provide basic information about the rights and responsibilities of tenants and landlords, and to help make apartment living in Oak Park an enjoyable experience.
Owners, agents, landlords and managers also can use this handbook to help develop policies and procedures for maintaining and upgrading rental property, as well as better understand the fair housing and human rights expectations in Oak Park.
The Village of Oak Park supports the needs of tenants and landlords through the Community Relations Department, which is responsible for enforcing fair housing standards and responding to discrimination complaints. The Department also offers advice on solving interpersonal conflicts between tenants and landlords, including free mediation services provided by trained staff. More information about the Community Relations Department and its services is available online at www.oak-park.us/community, by email to firstname.lastname@example.org and by telephone at 708.358.5405.