Water survey being sent as part of Cross Connection Control Program

Published on April 30, 2025

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Oak Park water customers will receive with their upcoming water bill a request to complete a survey as part of the Village's Cross Contection Control Program.

The Illinois Environmental Protection Agency (IEPA) requires every water supplier to develop and implement a comprehensive cross connection control program for the elimination of existing cross connections and prevention or protection from all future cross connections. The regulations are in place to safeguard public health by protecting the municipal drinking water supply.

The program mandates surveying all residential water customers every two years to identify and eliminate connections that could allow contaminants to accidentally flow back into the drinking water from sources such as fire protection sprinkler systems, boilers, lawn sprinklers and swimming pools.

To complete the survey, visit www.thecomplianceengine.com and click on ‘SURVEY’ in the upper right-hand corner. From there, simply follow the directions on the survey notice to complete the survey.

There is no cost and it takes only a few moments to complete. Surveys should be completed within 30 days of receipt of the survey notice.

For more information, contact the Public Works Department's Water & Sewer Division at 708.358.5700 or publicworks@oak-park.us.