The Village of Oak Park | 123 Madison St.  Oak Park, IL 60302 | village@oak-park.us

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New online system to make many Village services available 24/7

Oak Parkers who want to report a problem, track the process of a building permit or schedule a project inspection soon will be able to forgo a trip to Village Hall and do it all online.

A new software system set to launch May 9 will offer users an intuitive, widget-driven website portal for conducting a wide range of Village business online via a computer, tablet or mobile telephone.

Called VillageView, the new software solution will link multiple Village databases, streamline and automate information processing, and manage citizen complaints from potholes to streetlight outages.

In addition to reporting property related problems they may observe in the neighborhood, residents will be able to search for information about their properties such as its zoning classification, check to make sure a contractor they may be considering for a project has a current local license, and search and track building permits by address.

The new system also will allow contractors to register with the Village, apply for some types of permits and update permit submittal materials.

Business and multifamily building owners will be able to apply for their licenses online as well.

And when fees are due, payment will be accepted via credit card through the VillageView portal.

One of the key user-friendly aspects of the new system will be its ability to offer real-time information as a property complaint or a permit submittal moves through the review and approval processes.

While citizens and contractors will benefit most visibly from the online interface, behind the scenes VillageView will mean more effective and efficient communication inside Village Hall.

Multiple Village operations will be able to easily share information, a key advantage of the new system since more than one municipal function often must be involved in solving a problem or keeping a construction project on track.

The range of services offered by VillageView is expected to grow as more databases are created in the effort to offer citizens a 24-hour Village Hall.

For more information on VillageView, email development@oak-park.us — or, after May 9, visit www.oak-park.us/villageview to give the system a try.

VillageView Services
• Apply for permits
• Check the status of permit applications
• Schedule inspections
• Register as a contractor
• Check a contractor’s license status
• Submit property complaints
• Check on planning applications
• Apply for a business license
• Apply for a multifamily rental license
• Search for property information