The Village of Oak Park | 123 Madison St.  Oak Park, IL 60302 |

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Village Hall pauses most in-person services

Dec. 14, 2021 – Village Hall, 123 Madison St., has closed its lobby to most in-person services until after the New Year.

Officials cited a recent uptick in employees testing positive for COVID-19 as well as staffing issues during the holiday period as the reason for temporarily limiting in-person municipal services.

Services will continue to be available at as well as by appointment for time-sensitive transactions such as property transfers.

Village employees learned today that 10 new positive cases of COVID-19 have just been confirmed among staff.

Employees who test positive and any close contacts they may have had are required to isolate for 14 days if unvaccinated and 10 days if vaccinated.

Of the latest 10 positive cases, all were vaccinated.

The vaccination rate among employees at Village Hall exceeds 80 percent, but periodic breakthrough cases have persisted, prompting the decision to limit public access to the building out of an abundance of caution, Village officials said.

The Police lobby in the lower level of Village Hall will remain open and police officers will remain on duty, but many employees will be working remotely.

A wide range of routine municipal services that do not require a visit to Village Hall are available online via links at, including construction permits, business licenses and parking permits.

The Village call center at 708.358.5700 will continue to operate from 7 a.m. to 4 p.m., weekdays except holidays.

The call center will close at noon on Thurs., Dec. 23 and remain closed all day Fri., Dec. 24 for the Christmas holiday. The call center also will be closed all day, Fri., Dec. 31 in in observance of New Year’s Day.

Should an incident that doesn't quite rise to the level of a 911 emergency occur when the call center is closed, residents are urged to call the Police Department non-emergency number 708.386.3800 for assistance.

Residents are asked to be patient as the Village manages the unpredictable impact of the continued pandemic.